support of Diablo III for some time since
Von ennena, 03:27Thanks, I actually do appreciate that. After such a long absence on these forums (I had gone to a strict support of Diablo III for some time since being Drysc) that since my return I've felt that there's been some amount of people that have taken my tone as an insult, and I had been on a course of thinking that they'd perhaps prefer a yes-man that only nods and thanks them for their suggestion. That's certainly not my role, not our role as community managers, and while it's not to incite a riot either I feel like the task of interacting wow po as a fellow player (and maybe more importantly human being) trumps any potential unpleasantness it may cause in having a company representative (which I reluctantly admit I'll always be) actually question or refute the customer requests and desires. It's certainly not a retail experience, and that's a good thing.